FAQs

  • We currently manage homes that are located in Colorado (Denver + surrounding areas), well-maintained, and STR-eligible. Not sure if you qualify? Reach out and we’ll walk you through it.

  • Nope. We help with staging, styling, and setup—whether you're halfway there or starting from scratch.

  • Everything from STR application support and listing setup to photography coordination, supply checklists, and pricing strategy.

  • Everything: guest communication, STR compliance support, listing optimization, cleanings, restocking, reporting, and more. No tiers, no upsells—just full service, flat rate.

  • We manage all messaging 24/7—from pre-booking questions to check-out and reviews.

  • We coordinate professional cleaning teams and ensure every turnover meets our checklist. You don’t have to lift a finger.

  • We restock essentials and help you set up a consistent, guest-ready experience. We’ll guide you on exactly what to have on hand.

  • Yes—we walk you through the application process and ensure your property stays compliant with local laws.

  • Absolutely. Many of our clients live elsewhere—we handle everything on the ground.

  • Payouts are distributed monthly, along with a report on earnings, performance, and guest insights.

  • Yes. We operate with full transparency and can grant host-level access if you'd like to stay in the loop.

  • Because we’re not focused on scale—we’re focused on service. Managing a limited number of properties means we stay hands-on, detail-obsessed, and deeply focused on quality over quantity.

  • We work with homeowners, travelers, creatives, and investors who value design, guest experience, and peace of mind. Our community is diverse, inclusive, and values-driven.

  • Yes—we work with each client under a service agreement to ensure clarity and protection for both sides. Most agreements are 6 or 12 months, with flexibility depending on the property. We’ll walk you through everything before you commit.

  • Life happens. We ask for 30 days’ notice if you decide to pause or end your contract. We're flexible, fair, and focused on communication.

  • No. We only get paid when you get paid. Our flat 20% management fee comes directly from booking revenue—no hidden charges, no surprises.